This Website’s Standard Terms and Conditions (“Terms”) written on this website shall manage your usage of TutorAnywhr’s website. The Website is TutorAnywhr’s ownership (hereinafter referred to as “TutorAnywhr”, “We”). By using this Website, you agree to accept all terms and conditions written here. You should not use this Website if you disagree with any of this Website’s Standard Terms and Conditions.
Please read these Terms and Conditions carefully. Your access to and usage of the tuition service is conditioned on your acceptance of and compliance with these Terms and Conditions. These Terms are applied to all users, visitors and others who access or use this Website. You agree that using the Site as the visitor, viewer or registered member, you must be at least eighteen (18) years of age or older. If you are below eighteen (18) years of age, you must have parental permission to enter into an agreement to accept these Terms and to use the tuition services.
Through our Services, we enable students or their parents to connect with tutors for arrangements including, but not limited to, private tuition at home, tuition in public places, group tuition, Skype/Zoom online tutoring lessons, or homework help.
All visitors of our website, whether they are registered or not, shall be considered as “Users” of the contained Services provided for this Terms. Once individual registers for these Services, through the process of using our Telegram Bot or requesting for a tutor, the User shall then be considered a “member”. There are two types of members; “Client” – a customer who hires tutor from TutorAnywhr; “Tutor” – a person, registered in our Telegram Bot and Website, and providing tuition services.
The User and the member acknowledge and agree that Services provided and made available through our website are the sole property of TutorAnywhr. At its discretion, we may offer additional website Services or renew, change or verify actual content and Services, and this Agreement shall apply to any and all additional, updated, altered or revised Services unless otherwise specified. TutorAnywhr hereby reserves the rights to cancel and cease offering any of the Services mentioned above. You acknowledge, accept and agree that TutorAnywhr shall not be liable for any of such renewals, changes, revisions or terminations of any of our Services and products. Should you not agree to the updated, overviewed or changed terms, you must stop using the provided Services immediately.
The User, and member, as well as the client and the tutor, understand, acknowledge and agree that Services offered shall be provided “as is”, and TutorAnywhr shall not assume any responsibility or obligation for the timeliness, missed lessons, and any other reasonably wrong actions, communication or personalisation settings.
To register and become a “member” of TutorAnywhr, you have to be in good standing and not any persons who have previously been barred from receiving our services.
When you register on our Telegram Bot, TutorAnywhr may collect information such as your name, gender, race, and other relevant information. This is due to client’s preferences.
Users who wish to register with TutorAnywhr are required to provide accurate, valid, complete and current information about themselves as prompted by our Telegram Bot. You agree to update your information should there be any changes, in order to keep registered information actual, complete, true and accurate. If you provide information that is not accurate or updated, we may terminate your access to the Website and our Services. We are not responsible for any failure in providing the Services, which result from information that is not true, accurate, current and complete.
All currency references are in Singapore dollars (SGD). You shall be responsible for payment of all levies, duties or taxes that are imposed by taxing rules for any payment or fees you may collect through using our services.
Tuition rates listed on our Website are merely guidelines. The exact price for tuition services may differ depending on client’s requirements, market conditions, availability of tutors, and various other reasonable reasons. The tutors can establish rates by themselves, but the final decision concerning price shall be accepted by confirmed agreement of both parties via an official confirmation invoice sent by TutorAnywhr.
Clients shall pay the invoice and inform TutorAnywhr within three days of the stipulated due date. It is the client’s responsibility to ensure that the bank receipt is kept as proof of transaction made through cash deposit or bank transfer.
If the client or Tutor has any outstanding amount owed to TutorAnywhr, the Company will try its best to recover the payment via phone calls, SMS, WhatsApp or any other reasonable communication means. However, after fourteen (14) days past the due date, if payment is still not made, payment reminder letters shall be sent by mail. The account may also be referred to our lawyers for further recovery actions if settlement is still delayed despite payment letters sent. The debtor shall be liable to pay all costs (including administrative, solicitor and client costs incurred by TutorAnywhr in demanding and enforcing payment of money due to your above account(s).
Tuition rates agreed upon should not be changed, unless clients and tutors mutually agree. TutorAnywhr reserves the rights to claim its commission based on the original agreed upon tuition rate.
In most cases, we will collect the conducted tuition fees directly from the client and will subsequently resolve any payment issues owing to the tutor. Thus, for cancelled tuition arrangements, clients are required to deal directly with the agency. If clients decide to pay the tutor directly and bypass the agency, clients shall be made liable to TutorAnywhr for the commission amount if we fail to collect our commission from the tutor, in addition to any administrative fees incurred by the agency in collecting the fees.
In general, tutors shall not collect the agency commission from the client directly. If they do so, they shall inform the agency immediately. At notice by the agency, they shall make full payment to the agency in full within three days. Tutors who fail to follow these instructions, shall be liable to pay the full amount of payment and any additional administrative fees incurred by the agency in collecting the payment from the tutor.
TutorAnywhr reserves the rights to change our commission policy due to non-fulfilment of tutor’s obligations or any other reasonable reasons. Clients are liable to pay tuition fees for all attended lessons, regardless of how satisfactory the lessons were.
Refunds may be made to the client’s bank account in case of violation of terms because of the tutor’s fault, or any other reasonable reasons. Clients can be additionally charged for improper or unfulfilled payment obligation.
If there are disputes or concerns regarding tuition fees between tutors and clients, TutorAnywhr will provide full assistance, to our reasonable means, to help tutors to claim fees from clients and vice versa. However, TutorAnywhr shall not be legally responsible for any payment disputes between tutors and clients. Clients shall inform the agency and the tutor (if the client has the tutor’s contact) if a postponement or cancellation of any lesson is required. If the tutor is only informed less than two hours away to the start of the lesson, clients shall be liable to pay for the loss time and transportation costs to the tutor. The amount payable shall be of reasonable amount as determined on a case by case basis. The client shall pay this amount in cash immediately on the tutor’s next visit or via bank transfer to the tutor if there is no more next visit. Cancellations or postponement of lessons shall not affect our commission amount. That is, if our commission is two weeks worth of lessons and the client decides to stop lessons after two weeks, the commission fees to be collected will not be pro-rated.
The client may request a replacement tutor or cancel at any time after the first lesson, but will still have to pay any lessons conducted to TutorAnywhr.
The tutoring period is usually stated clearly as we arrange the tuition assignment. In the event that the tutoring period is not specified, all parties shall be prepared to commit for at least one month.
Once the first lesson has been confirmed, there is a requirement to complete a minimum of one lesson. If client decides to cancel after one or more lessons for any reason, only lessons conducted need to be paid for and TutorAnywhr will refund any remaining fees that are paid in advance, if any. However, if clients cancel before the first lesson has even commenced, client will be liable for administrative fees no less than the equivalent of the first lesson fees which must be paid by the due date specified in the issued invoice.
The tuition schedule and the date and time of the first lesson shall be fixed and held onto. Clients are allowed to renegotiate the schedule with tutors. Any changes in the frequency of lessons in the first four weeks of lessons must be made known to TutorAnywhr. TutorAnywhr may adjust the commission accordingly under such conditions.
TutorAnywhr expects all tutors and members to conduct themselves appropriately in a professional and ethical manner.
General rules include, but not limited to:
As a member, you agree that TutorAnywhr may without any prior written or verbal notice, immediately suspend, terminate, discontinue and/or limit your account, any email associated with your account, and access to any of our Services. The cause for such termination, discontinuance, suspension and/or limitation of access shall include, but not limited to:
In addition, you agree that any and all terminations, suspensions, discontinuances, and/or limitations of access for cause is made at our sole discretion and that we are not responsible to you or any other third parties with regards to the termination of your profile, associated email address and/or access to any of our Website. Furthermore, you agree that TutorAnywhr may cease operations at any time.
The termination of your User may contain any and/or all of the following:
As a member, you may also terminate or cancel your profile, associated Telegram User and/or access to our Website by submitting a cancellation or termination request to us via email seven days prior to termination date.
TutorAnywhr does its best to ensure that all information on the Website is accurate. If you find any inaccurate information on the Website, please let us know in writing via email or any other reasonable means.
As we mostly rely on information submitted by users online, we cannot guarantee the qualifications and other information about our tutors. TutorAnywhr does its best to provide accurate tuition services. However, unavoidable human errors may occur, in case of error in tuition rates and/or address via WhatsApp confirmation or invoice, etc.
TutorAnywhr gives no warranty or assurance about the content of the Website. As the Website is under constant development, its contents may be incorrect or out-of-date and are subject to change without prior notice. While we make every effort to ensure that the content of the Website is accurate, we cannot accept liability for the accuracy of all the content at any given point in time.
TutorAnywhr makes every effort to ensure that its computer infrastructure is virus and error-free, but does not warrant that any content that is available for downloading from the Website does not contain viruses, infection or other malicious code that has destructive or contaminating properties. You are responsible for carrying out sufficient procedures and virus checks to gratify your particular requirements for the accuracy of information output and input.
Neither TutorAnywhr nor any of its employees, sub-contractors and agents shall be liable to you or any other party for any loss, demand, damages or claim whatsoever arising in connection with or out of the usage of the Website or information, materials or content included on the Website.
TutorAnywhr will try to provide clients and tutors with the best match possible. However, due to varying factors, we cannot guarantee good results. While we will try to resolve conflicts between tutor and client, we hold no legal liability for problems and disputes that arise. Neither TutorAnywhr nor any of its employees, sub-contractors and agents shall be responsible for any quarrels, clashes or any other possible crime and conduct which may happen between the client and tutor when they realise the tuition services.
In no event shall TutorAnywhr or any of its employees, sub-contractors or agents be liable for any indirect or consequential damage or loss including, without limitation, any:
and whether or not advised of the possibility of such demand, claim, loss, damages or loss and arising in tort (including negligence), contract or otherwise, to the fullest extent that is allowed by law.
The Website provides hypertext links to other sites operated by other services. The usage of such a links means you are leaving the Website. TutorAnywhr takes no responsibility for and gives no warranties, endorsements, guarantees or representations in respect of, linked sites. We are not liable for the privacy practices, nor do we accept any responsibility in connection with the information of, such websites, including those of our group entities, which will in some cases have their privacy policies tailored to the particular business practices and educational sectors in which they operate.
We are not a publisher of content supplied by third parties and users of the internet. Any offers, services, statements, advice, opinions, or other content that is available by third parties, including information of providers, or users, are those of the authors or distributors and not of us. We do not necessarily endorse nor are we liable for the accuracy or reliability of any content made on the Website.
The information on the Website is not directed to address your particular demands. Such information does not constitute any form of recommendation or advice by our service and is not intended to be relied upon by you in creation (or refraining from creation) any specific educational, or other, decisions. You should take your advice and make specific inquiries and independently verify any information before relying upon it.
At the request of clients or tutors, we may need to specify gender or race preferences in the jobs or marketing messages we send out via various communication channels This is purely due to clients’ or tutors’ specified preferences and not the agency’s initiative or intention. We are fully supportive and cooperative with TADM guidelines. We do not encourage or condone any form of bigotry or racism – clients that request for specific gender or race are expected to provide valid reasons (for instance, if they are not able to be home to supervise their daughter thus preferring a female teacher for safety reasons)
You agree to defend, hold and indemnify harmless TutorAnywhr, its directors, agents, officers, employees, and third parties, for any costs, losses, liabilities and expenses (including reasonable fees) relating to or arising out of users use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this contract or your breach of any third parties rights, or your violation of any applicable laws, rules or regulations. TutorAnywhr reserves the right of assuming the exclusive defence and control of any matter otherwise subject to indemnification by a user, in which event the user will fully cooperate with TutorAnywhr in asserting any available defences.
The Website’s owner and its licensors own all the intellectual property rights and materials involved in this service. You are admitted to the site only for using the material displayed on this Website.
As a condition of your use of the Website, you warrant to TutorAnywhr that you will not use the Website for any reasons that are illegal or prohibited by these Terms. You may not use the Website in any manner, which could disable, overburden, impair, or damage the Website. You may not attempt to obtain any materials or information through any methods that are not available or provided by our service.
All content that is a part of the Site, such as images, logos, graphics, text as well as any software used on the Site, is the property of TutorAnywhr and is protected by copyright and other applicable laws. You agree to follow all copyright and other proprietary notices or other limitations that are in any content and will not make any changes thereto.
You will not publish, modify, transmit, reverse engineer, participate in the transfer or sale, or in other way use any of the content, in whole or in part, found on the Website. You are not entitled to make any unauthorised use of any protected content, and in particular, you will not delete or change any proprietary rights or attribution notices in any content. You have to use protected content solely for your personal use and do not let any other persons use the described content without the prior written permission of TutorAnywhr or the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, implied or expressed, to the intellectual property of TutorAnywhr or its licensors except as expressly authorised by these Term.
Some areas of this service are restricted from being access by you and may further restrict access by you to any areas of this service at absolute discretion. Any user ID and password you may have for this Website are confidential, and you must respect confidentiality as well.
You warrant that you will follow, without limitation, all applicable international, national and local laws and regulations concerning your usage of the service and not inhibit the usage and enjoyment of the service by other users or with the operation and management of the Website.
You shall provide accurate, authorised, complete, and true information when providing materials or information on the service, including, without limitation, information required to be provided through TutorAnywhr Website’s registration form. This includes any certificates, documents, or photos that you upload to our website or send to us or any of our coordinators via various channels. If you submit any inaccurate, false, unauthorised, incomplete or untrue information or you do not meet our criteria as a member, TutorAnywhr reserves the right to terminate your use and access to the Website temporarily or permanently. You warrant that you will not impersonate any others, whether actual or fictitious, when using the service, or defame or otherwise harm any party through your use of our service.
TutorAnywhr also reserves the right not to provide services for clients or tutors without reason. Accessing the Website is forbidden from territories where the Service or any Content is illegal; you are responsible for compliance with local laws.
The Site may contain chat areas (blog), news groups, communities, forums, calendars, personal web pages, and/or other message or communication facilities created to enable you to communicate with the public at large or with a group (communication services). You adhere to use these communication services only to send, receive and post material and messages and that are proper and related to the particular communication service.
By way of example, and not as a limitation, you agree that when using a communication service, you will not: harass, abuse, stalk, threaten, defame or otherwise violate the legal rights (such as rights of privacy and publicity) of others; post, distribute, upload, publish any inappropriate, defamatory, infringing, obscene, indecent or unlawful material, information, name or topic; upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents; advertise or offer to sell or buy any goods or services for any business purpose, unless communication service specifically allows such messages.
TutorAnywhr has no obligation to monitor the communication services. We do not control or endorse the content, messages or information found in any communication service and, therefore, TutorAnywhr specifically disclaims any liability in the matter of the communication services and any actions resulting from your joining in in any communication service. Managers and hosts have not authorised spokespersons of TutorAnywhr, and their views do not necessarily reflect those of TutorAnywhr.
TutorAnywhr reserves the right to review materials posted to a communication service and to remove any materials in its sole discretion. We have the right to terminate your access to any of the communication services at any time without notice for any reason whatsoever.
If the parties are not able to overcome any dispute between them arising out of or concerning service’s Terms, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such conflict shall be overcame only by final and binding arbitration or a similar arbitration service selected by the parties, in Singapore. The arbitrator’s award is final, and judgment is to be entered upon it in any court having jurisdiction. If any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall is entitled to recover its costs and reasonable fees. User agrees to arbitrate all disputes and claims in regards to these Terms or any conflicts arising as a result of these Terms, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions.
TutorAnywhr reserves the right, at its sole discretion, to change or substitute the Terms and Conditions. It is your responsibility to scan the Terms periodically for modifications. Your continued usage of the Services following the posting of any modifications to the Terms will be subject to the new Terms.
Unless otherwise specified herein, this contract constitutes the entire agreement between you and TutorAnywhr concerning the Website, and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and TutorAnywhr with respect to the Website. A printed version of this agreement and any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or be relating to this agreement to the same extent and subject to the same conditions as other documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.